Sustainability and Quality

As specialists in Night Express services, we consume resources, making us contributors to emissions, energy consumption, and waste generation.

We are aware of this responsibility and have set a clear goal: to use resources responsibly and minimize our carbon footprint wherever possible.

To achieve this goal, we have analyzed and questioned our processes. We have reduced CO2 emissions by using natural gas heating in many depots and hubs. Energy consumption has been reduced through modern LED lighting technologies. The majority of vehicles in our fleet comply with the EUR 5 emissions standard.

Would you like to know how we intend to achieve this goal? You will find all the answers in the following PDF:

nox sustainability strategy 2024 - 2025

 

nox sustainability strategy 2024 - 2025 (DE)

 

Certified Quality

Reliable logistics solutions require the utmost care, quality consciousness, and risk management. Therefore, we focus on the holistic and process-oriented consideration of quality management, environmental protection, health, and safety. This enables us to efficiently assess and sustainably improve services and products. We achieve this through internal audits, management reviews, and certifications such as DIN EN ISO 14001. Our commitment to quality, safety, and environmental protection is evident in our ISO 9001 certification since 1994.

You can find our Integrated Management System (IMS) principles here.

Customer satisfaction is central to quality management. It starts with order acceptance at nox. Our six locations, staffed with dedicated customer service representatives, serve as the interface between operational daily business and specialized departments. They provide timely and straightforward support to our customers.